1. Scope and Policy Purpose
Zezuru ("Zezuru," "we," "us," or "our") provides bio-digital engineering consulting and related services for business and institutional clients. This Privacy Policy applies to personal information we collect through `zezuru.com`, direct communications, contact forms, meeting requests, vendor interactions, and service delivery workflows. It also applies to personal information collected when individuals interact with our published resources, submit inquiries, or otherwise communicate with our team.
This Privacy Policy does not apply to data that has been anonymized in a manner that cannot reasonably identify a person, or to third-party websites, tools, and platforms that are not controlled by Zezuru. Where we provide links to external resources, those resources operate under their own privacy terms. We encourage users to review those notices independently before sharing personal information.
By using our website or communicating with us, you acknowledge the practices described in this Privacy Policy. If you do not agree with these practices, you should discontinue use of our website and refrain from submitting personal information to us through online forms or direct channels.
2. Information We Collect
We collect information that you provide directly, such as your name, company affiliation, business email, phone number, role title, project context, and the content of any inquiry submitted through our contact form or direct correspondence. If you engage with Zezuru in a professional capacity, we may also collect meeting notes, proposal-related details, contractual contacts, billing administration data, and records necessary for project delivery and compliance.
We collect limited technical and usage information when you visit our website, including browser type, device metadata, language preferences, pages viewed, referring source, and timestamp information. Depending on your cookie choices and browser settings, this data may include identifiers associated with session management, performance measurement, and campaign attribution. Our website may also process URL parameters such as UTM values submitted as part of inbound marketing analytics.
We do not intentionally collect sensitive personal information unless such data is necessary for a specific legal or contractual purpose and appropriate safeguards are in place. Individuals should avoid submitting unnecessary sensitive information through general website forms.
3. Legal Bases and Purposes of Processing
Zezuru processes personal information for legitimate business purposes, including responding to inquiries, evaluating potential engagements, administering client relationships, and operating, improving, and securing our website. Where required by applicable law, we process information based on one or more legal grounds such as consent, contract performance, legal obligation, and legitimate interests that are not overridden by individual rights and freedoms.
Our legitimate interests include maintaining reliable website performance, protecting our systems against abuse, understanding aggregate engagement trends, preserving communication records for quality and accountability, and managing strategic business development. When consent is the lawful basis, you may withdraw consent at any time; however, withdrawal does not affect processing that occurred before withdrawal was received.
We do not sell personal information in exchange for monetary consideration. We also do not use personal information to make solely automated decisions that produce legal or similarly significant effects without meaningful human involvement.
4. How We Share Information
We may share personal information with trusted service providers that support hosting, cybersecurity, analytics, communication management, legal compliance, and operational administration. These providers are contractually bound to use information only for authorized purposes and to implement safeguards appropriate to the nature of the information processed.
We may disclose personal information when required by law, court order, lawful governmental request, or to establish, exercise, or defend legal claims. We may also share information in connection with a merger, acquisition, reorganization, financing event, or sale of assets, provided that such transfer remains subject to confidentiality and lawful processing requirements.
Where we process information on behalf of clients under separate agreements, those agreements may define additional or different sharing constraints. In such cases, contractual terms between Zezuru and the client govern project-specific treatment of data.
5. Data Retention and Deletion Practices
We retain personal information for as long as necessary to fulfill the purposes described in this Policy, including legal, accounting, dispute resolution, and contractual obligations. Retention periods vary depending on data category, business context, and applicable legal requirements. For example, inquiry records may be retained to support follow-up and relationship continuity, while contractual records may be kept for longer periods consistent with legal obligations and risk management standards.
When personal information is no longer required, we take reasonable steps to delete, anonymize, or securely archive it. Deletion may be delayed where information must be retained for ongoing legal proceedings, security investigations, fraud prevention, or mandatory statutory obligations. Backup systems may contain residual records for limited periods, after which those records are overwritten according to standard lifecycle management procedures.
If you request deletion, we will review the request in light of applicable law and operational requirements and respond within legally required timeframes where such rules apply.
6. Security and Integrity Controls
Zezuru implements administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure. These safeguards may include access controls, role-based permissions, encrypted data transmission, secure infrastructure management, endpoint protections, monitoring, and incident response procedures.
No transmission method or storage system is completely secure. While we use commercially reasonable protections, we cannot guarantee absolute security. Individuals and client contacts should also apply their own security hygiene, including use of strong passwords, secure networks, and responsible credential handling when interacting with digital services.
If we become aware of a data security incident involving personal information, we will evaluate the scope and applicable legal obligations and provide notifications as required by law.
7. International Transfers and Cross-Border Processing
Zezuru operates in a global business environment. Personal information may be processed in jurisdictions different from your location. When information is transferred across borders, we implement safeguards intended to ensure that transferred information receives protections consistent with applicable legal standards. Depending on jurisdiction, this may include contractual protections, transfer assessments, and policy controls.
By using our services or submitting information to us, you understand that processing may occur in jurisdictions whose privacy laws differ from those in your home location. We work to apply consistent internal standards to reduce transfer-related risk and maintain confidentiality and integrity in all supported environments.
8. Your Privacy Rights and Choices
Depending on applicable law and your jurisdiction, you may have rights to request access to personal information, correction of inaccurate information, deletion of information, restriction of processing, objection to certain processing activities, and portability of information where technically feasible. You may also have rights related to direct marketing preferences and rights to appeal decisions regarding privacy requests.
You may exercise rights by contacting us at `info@zezuru.com`. We may request verification information to confirm identity and protect against unauthorized access to personal records. If we cannot fulfill part of a request, we will provide an explanation consistent with applicable legal obligations.
Cookie choices can be managed through our cookie notice controls and browser settings. Disabling cookies may affect certain website functions, analytics visibility, or user experience continuity.
9. Children’s Privacy
Our website and services are directed to business and professional audiences and are not intended for children under the age of 13, or the minimum age required by local law where higher thresholds apply. We do not knowingly collect personal information from children through our website forms. If we learn that personal information from a child has been submitted inadvertently, we will take reasonable steps to delete that information as soon as practicable.
10. Policy Updates and Contact Information
We may update this Privacy Policy periodically to reflect legal, technical, or operational changes. When we update the policy, we will revise the effective date and publish the updated version on this page. Material changes will be communicated in an appropriate manner consistent with legal requirements and the nature of the change.
If you have questions, concerns, or requests related to this Privacy Policy or Zezuru’s data practices, contact us at `info@zezuru.com` or by mail at 138 Reeves Street, Palmer, AK 99645, United States. You may also contact us by phone at 920-868-9697. We are committed to addressing privacy inquiries in a timely, respectful, and transparent manner.